# DBH FAQ & Guides List of common FAQ questions that have come up over the years. --- ## Donations & Premium Servers ### How do I get donator servers? How do I donate? How do I get better servers? - Donate at https://paypal.me/DanBotHosting (minimum $1, priced at `$0.50` per premium server). - Include your Discord ID in the notes. Open a ticket and provide a screenshot plus the transaction ID so staff can process it. ### What is the price of DBH VPN? - Free, with paid add-ons such as static IPs and premium locations (currently in development). --- ## Common Issues: ### "No Space" error even with free disk. How do I fix it? - Known issue from RAID setup on the new SSDs; being worked on. ### Out-of-space errors when installing packages. How do I fix it? - Installs use a tempporary (temp) directory limited to 100MB on the host. Packages larger than that limit fail with out-of-space messages. - For the container TMPDIR workaround, see: [Fixing `EnvironmentError - No space left on device`](/guides/fixing-no-space-temp). --- ## Hosting Support ### Do you support Lavalink servers? - Yes. Limit RAM to 2GB. ### Node IPs? - Provided on request; check the panel or ask staff if you need specifics. We recommend running simple ping command in terminal: ``` ping dono-01.danbot.host ``` ### What hosts do we use? - Primarily CrunchBits and BerryByte, followed by OVHCloud and a few colocated VPS hosts. ### Having issues with the DBH Pterodactyl API? - Set the user agent to `DBH` when calling the API. ### Proxied domains not using HTTPS: - Enable Force HTTPS by unproxying/reproxying or switching Cloudflare from DNS-only to Proxied (orange cloud), then in SSL enable "Always HTTPS." --- ## Policies ### What are you not allowed to host? - See the full list [here](/policies/policy-list). ### What is the difference between Free Nodes and Donator Nodes? - Donator servers are paid and limited to donors or code claimers. ### What's the catch? Why is it free? - Started in 2016 to help friends test projects; it grew into a business and a learning platform for system administration. Using DBH helps it grow and supports ongoing learning. ### Why don't we change startup commands for users? - Avoids false anti-abuse flags and prevents unstable startup flags from harming servers or nodes. ### Why no additional allocations for servers? - Allocations control server counts; extra allocations would skew usage data. ### Why no RAM upgrades for Dono-02/Dono-04 servers? - Max RAM was raised from 4GB to 6GB; further increases are not available due to limited resources. ### What happens if you charge back via PayPal or your bank? - See [Chargeback Policy Here](/policies/chargeback). ### How do I appeal a ban or suspension? - See [Appeals Guide Here](/appealing-a-ban). --- ## Databases ### Postgres - Use `container` as the username. Connection string format: - `postgres://container:@.danbot.host:/postgres` ### MongoDB - Connection string format: - `mongodb://admin:password@nX.danbot.host:port/?authSource=admin` - Replace `X` with your node number (use `dono-0X` for donator nodes). The password is in the Startup tab; use your server's port. --- ## Node Status Meanings ### Wings offline Panel access unavailable for your server. ### System offline Node is offline; panel access and workloads are down. ### Maintenance Node in maintenance; bot offline and panel access unavailable until it returns. ### Online Node healthy and ready to use. --- !!!info Last Updated: January 31, 2026. !!!